awkwardalex
Sep 10th, 2012, 05:54 PM
Well I just spent four hours on hold with HP for them to tell me they cannot help me because I am off my two year warrenty. I feel it's natural that i am pissed off, I bought they're computer, say good things about it, take care of it, and bought the two year warrenty. All I want is a little help with a issue, it's not like I'm a dumbass who spilled water all over her computer, or dropped it down a flight of stairs. Okay yeah there is a lot of venting in there but yeah.
Can anyone give me a hand?
A month or so ago my HP Pavillion dv7 froze, and even the power button didn't turn it off. So I took out the battery, I had no choice. Then it turns back on after and I get this:
System Board OOA Product Information Not Valid
Product Name
Configuration
Serial number
Product Number
For help go to HP.com/go/techcenter/startup
The link is a page to the forum and nothing about how to fix this.
I've been looking and finding no help, then a few days ago I get this popup:
You may be a victim of software counterfeiting.
To use all Microsoft Windows features, such as all updates from Windows Update; get the latest updates and recieve product support, your copy of Microsoft Windows must be validated as geniune.
My microsoft is geniune, but the geniune website says different.
help?
Can anyone give me a hand?
A month or so ago my HP Pavillion dv7 froze, and even the power button didn't turn it off. So I took out the battery, I had no choice. Then it turns back on after and I get this:
System Board OOA Product Information Not Valid
Product Name
Configuration
Serial number
Product Number
For help go to HP.com/go/techcenter/startup
The link is a page to the forum and nothing about how to fix this.
I've been looking and finding no help, then a few days ago I get this popup:
You may be a victim of software counterfeiting.
To use all Microsoft Windows features, such as all updates from Windows Update; get the latest updates and recieve product support, your copy of Microsoft Windows must be validated as geniune.
My microsoft is geniune, but the geniune website says different.
help?