Calling all computer nerds! Can ya help a girl out?

[awkwardalex]

Well I just spent four hours on hold with HP for them to tell me they cannot help me because I am off my two year warrenty. I feel it's natural that i am pissed off, I bought they're computer, say good things about it, take care of it, and bought the two year warrenty. All I want is a little help with a issue, it's not like I'm a dumbass who spilled water all over her computer, or dropped it down a flight of stairs. Okay yeah there is a lot of venting in there but yeah.

Can anyone give me a hand?

A month or so ago my HP Pavillion dv7 froze, and even the power button didn't turn it off. So I took out the battery, I had no choice. Then it turns back on after and I get this:
System Board OOA Product Information Not Valid
Product Name
Configuration
Serial number
Product Number
For help go to HP.com/go/techcenter/startup


The link is a page to the forum and nothing about how to fix this.

I've been looking and finding no help, then a few days ago I get this popup:

You may be a victim of software counterfeiting.

To use all Microsoft Windows features, such as all updates from Windows Update; get the latest updates and recieve product support, your copy of Microsoft Windows must be validated as geniune.

My microsoft is geniune, but the geniune website says different.

help?

[Osiris]

http://www.youtube.com/watch?v=p85xwZ_OLX0

[awkwardalex]

Yes smart guy!

[Osiris]

I'm out of ideas. No... wait... take it back to where you bought it and scream at them until they fix it.

[nikvoodoo]

I dealt with this before with hp. Do you have your recovery discs still? If not, you should be able to order them again through hp. It's a stupid waste of money but At least you'll have a computer again

[awkwardalex]

I dealt with this before with hp. Do you have your recovery discs still? If not, you should be able to order them again through hp. It's a stupid waste of money but At least you'll have a computer again


I never got discs with it. I might have to.

[Osiris]

I just threw mine away and bought a new one.

[awkwardalex]

I just threw mine away and bought a new one.



Oh if I had the money I would, what with all the stuff they want me to buy to even tell me what to do. It would be more cost effective to buy a new one and get the two year warrenty.

[reaper239]

I just threw mine away and bought a new one.


my car ran out of gas, i guess it's time to get a new one.

[Osiris]

my car ran out of gas, i guess it's time to get a new one.

No, but you'd need a new brain if you ran out of gas. Only women and rookies run out of gas. :hsugh:

[turbo]

Found this online:

http://h30499.www3.hp.com/t5/Notebook-PCs-Pavilions-Presario/System-Board-OOA-Product-Information-Not-Valid/td-p/1122449#.UFe5N6TybL4

[mem]

Found this online:

http://h30499.www3.hp.com/t5/Notebook-PCs-Pavilions-Presario/System-Board-OOA-Product-Information-Not-Valid/td-p/1122449#.UFe5N6TybL4

Great find there. I have this saved away in my memory bank in case someone brings me a laptop that has this issue.